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How accurate is your hotel amenities information? The hotel information is actually updated by the hotel or hotel chain a number of times per year. We strive to have the most accurate and complete hotel information available but we have to rely on the personnel at the hotel property to update and change information when appropriate. Is there a free shuttle from the airport to the hotel? Some hotels do provide free shuttle services from the airport. This information can be found on the property information page for the specific hotel. How do I know that my reservation is confirmed with the hotel? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes with the hotel in order to pass the hotels confirmation number to you. How do I get driving directions to the hotel? Click the map link on the hotel property page. This map will give you the main cross streets and address of the hotel. Click the tab: directions to hotel, enter your address and click submit. You will see a detailed list of how many miles and where to turn. Which credit cards do you accept? We accept Visa, Mastercard, American Express. Can I make reservations for someone else? You can make a reservation for someone else using our system. Just make sure you include that persons name and information as the guest. You can have a different name and address for the guest and for the person paying with their credit card. What does instant confirmation mean? We work closely with the hotels in our database. Only those hotels with availability for your requested dates can be booked through our system. After receiving confirmation on your credit card amount, we issue a confirmation. In addition, we will forward you the actual hotel confirmation number, usually within 48 hours. Who can I contact to help me? Hopefully, youll find the answer to your questions or concerns by reading through our most frequently asked questions list. If you dont find the answer to your question or if youd like to talk with one of our customer service representatives please call our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F (CST). 11 a.m. to 6 p.m. S-S. What are the charges for more than two people in the room? Each hotel has a different policy regarding multiple guests per room. Our technology allows us to display the appropriate rate for your room when you select the number of adults that will be staying in the room. | |
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