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What are additional fees and taxes? Every city has different rates for taxes. Taxes are computed on the hotel reservation amount. In some cases there are additional fees added to your room reservation. These additional fees help Alliance Reservations Network and their affiliate network offer the lowest rates on the Internet. Do I pay for the entire reservation amount or do I just make a deposit to hold the room? It depends on the room you book. Some of our hotel partners require just a $5.00 room night deposit to hold your room while others require a full payment for the room at the time of your reservation. Please refer to the amount displayed on the hotel confirmation page to see what your credit card will be charged upon making the reservation. Can I book a room for tonight? Some hotels allow us to book their rooms until 3:00pm on the day of arrival. Only those hotels that follow this policy will show in the results list if your arrival date is today. Do hotels have minimum age requirements to book a room? Most hotels require a minimum age of 18 in order to book a room. Some require the guest(s) be 21. You can see requirements for this and other hotel amenities on the hotels property information pages. How do I know that my reservation is confirmed with the hotel? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes with the hotel in order to pass the hotels confirmation number to you. Which credit cards do you accept? We accept Visa, Mastercard, American Express. Can I switch hotels? Yes. You can switch hotels by canceling your previous reservation and making a new reservation. You can also call to talk with one of our customer service representatives at our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F CST). 11 a.m. to 6 p.m. S-S. Who can I contact to help me? Hopefully, youll find the answer to your questions or concerns by reading through our most frequently asked questions list. If you dont find the answer to your question or if youd like to talk with one of our customer service representatives please call our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F (CST). 11 a.m. to 6 p.m. S-S. What does instant confirmation mean? We work closely with the hotels in our database. Only those hotels with availability for your requested dates can be booked through our system. After receiving confirmation on your credit card amount, we issue a confirmation. In addition, we will forward you the actual hotel confirmation number, usually within 48 hours. | |
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