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Which credit cards does Airport Hotels Guaranteed accept? We accept Visa, Mastercard, American Express.
Is there a free shuttle from the airport to the hotel? Some hotels do provide free shuttle services from the airport. This information can be found on the property information page.
Will I get a free breakfast? Some hotels include a free breakfast with each room night booked. That information can be found on the property information page for the specific property.
What are the charges for more than two people in the room? Each hotel has a different policy regarding multiple guests per room. Our technology allows us to display the appropriate rate for your room when you select the number of adults that will be staying in the room.
What does instant confirmation mean? We work closely with the properties in our database. Only those with availability for your requested dates can be booked through our system. After receiving confirmation on your credit card amount, we issue a confirmation. In addition, we will forward you the actual hotel confirmation number, usually within 48 hours.
How can I be sure my credit card information is secure? We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information.
How do I get driving directions? Click the map link on the property page. This map will give you the main cross streets and address. Click the tab: “directions”, enter your address and click “submit”. You will see a detailed list of how many miles and where to turn.
Do you have minimum age requirements to book a room? Most hotels require a minimum age of 18 in order to book a room. Some require the guest(s) be 21. You can see requirements for this and other amenities on the property information pages.
How do I know that my reservation is confirmed? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes to pass the hotel’s confirmation number to you.
Can I book a room for tonight? Some hotels allow us to book their rooms until 3:00pm on the day of arrival. Only those hotels that follow this policy will show in the results list if your arrival date is today.
What about parking? Free parking is provided at many properties. Check the property information pages for information on parking.
What are the “internet hot deals”? We work closely with many hotels to provide the lowest available rates anywhere on the Internet. In most cases, these rates are significantly lower than other online booking websites. These internet-hot-deals are always displayed first for any city search and are designated with a “hot-deals” link.
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